You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.

Dear Sir or Madam, I am writing
this
letter regarding the two products that I have purchased from the company’s website. Actually, I have received different items than
that
Correct pronoun usage
what
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I have ordered, it seems to be a mistake done. In fact, it is the
first
time I am dealing with your enterprise. As a matter of fact, I chose two dresses from your store and ordered them from the attached website mentioned on the page. Indeed, one of the clothes is a white silky dress that has red flowers which gave it an attractive appearance.
However
, the other is a black short outfit that I picked it up for
the
Correct article usage
apply
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evening occasions. Actually, I would ask
an
Change preposition
for an
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explanation from your side about what happened.
Moreover
, I would request an answer to know if the mistake has
done
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been done
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by your employees or by the delivery company.
Additionally
, I have left a complaint message on the page but I received no replies. I would suggest that the HR department informs the staff to search if they sent the wrong order.
Furthermore
, I would ask if it is possible to send me again my purchased items,
otherwise
, I request from your enterprise to return my money and
a
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apply
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financial compensation for my waste time. Your prompt action will be highly appreciated. Faithfully yours,
Mrs.
Change the punctuation
Mrs
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Ghina Tarhini
Submitted by eng.ali.hammoud.26 on

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