You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.
Dear Sir or Madam,
I am writing
this
letter regarding the two products that I have purchased from the company’s website. Actually, I have received different items than that
I have ordered, it seems to be a mistake done. In fact, it is the Correct pronoun usage
what
first
time I am dealing with your enterprise.
As a matter of fact, I chose two dresses from your store and ordered them from the attached website mentioned on the page. Indeed, one of the clothes is a white silky dress that has red flowers which gave it an attractive appearance. However
, the other is a black short outfit that I picked it up for the
evening occasions.
Actually, I would ask Correct article usage
apply
an
explanation from your side about what happened. Change preposition
for an
Moreover
, I would request an answer to know if the mistake has done
by your employees or by the delivery company. Add a missing verb
been done
Additionally
, I have left a complaint message on the page but I received no replies.
I would suggest that the HR department informs the staff to search if they sent the wrong order. Furthermore
, I would ask if it is possible to send me again my purchased items, otherwise
, I request from your enterprise to return my money and a
financial compensation for my waste time.
Your prompt action will be highly appreciated.
Faithfully yours,
Remove the article
apply
Mrs.
Ghina TarhiniChange the punctuation
Mrs
Submitted by eng.ali.hammoud.26 on
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