You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir, I am writing

this

letter because I have received my credit card statement, and the expense was not made by me. I, Swati Arora, a member of your HDFC Bank since 2003 have a savings account along with a registered credit card.

Firstly

, I want you to draw your attention to the listed items which I did not purchase,

however

, showing in the current month statement sum of Rs 2,50,000.

This

includes a mobile phone worth Rs 1,50000, and a laptop of Rs 100,000, purchased on the 22nd of

last

month.

Finally

, it would be great if you organize an investigation on

this

serious matter, and find the culprit who had misused my card.

Moreover

, you people should log a complaint on my behalf and share the complaint number with me as well else I have to go for legal proceedings as

this

is fraudulent activity. I hope I will get a quick resolution in

this

case. Yours Sincerely, Swati Arora