You work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir, My name is X, my employee’s number is 99898, work as a customer service agent.

This

morning, I found out that my screen and my keyboard did not work properly.

Firstly

, the screen was full of black spots and suddenly shut itself down and I could not turn it on.

Secondly

, the keyboard. I do not understand what is wrong with it but when I attempted to press any bottoms, like many times, nothing happens. I attempted to shut down and turn on the computer, but it was still not working.

Thus

, I am not able to continue working which affect my customers who are waiting for my value responses, so it has to be delayed. They both need to be fixed or replaced immediately. I would like you to send me a new piece of equipment or send someone who could check if is possible. I would really appreciate your quick action. I look forward to your response. Yours faithfully, X