IELTS Writing Correction Service
Writing Samples
Band 4.5

Your telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain what problems this caused and what you would like them to do

#telephone #company #mistake #bill #address #account #manager
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Dear sir,  My name is Zannatul Firdaus, I live
at
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in
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khilgaon
Change the capitalization
Khilgaon
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 in Dhaka. I am a service holder. Today I am writing
this
Linking Words
 letter to inform you that, your company made a mistake about sending my
bill
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 to the wrong address. To
embark
Verb problem
begin
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 with, every month, I receive my telephone
bill
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 in the first week, but in the
last
Linking Words
 month, I did not receive my
bill
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. After about 10 days, a person from the neighbouring block gave me the
bill
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 saying that it had been delivered to his address. 
In addition
Linking Words
, after getting my
bill
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 copy when I went to pay the
bill
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and
Correct word choice
apply
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it
Correct pronoun usage
I
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 was charged BDT. 500
as
Correct your spelling
is
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 fine for being late. I argued a lot but they did not listen and I had to pay the fine. 
Moreover
Linking Words
, I request you to refund the amount that I had to pay as a fine or adjust it in the next
bill
Use synonyms
 because it was not my fault that I was late. If you need any more information from me regarding
this
Linking Words
 matter, please feel free to contact me at my email address.  Hoping for a positive response from
your
Correct pronoun usage
you
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 regarding
this
Linking Words
 matter. With regards, Zannatul
Submitted by Zannatul Irin on

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Coherence and Cohesion
Address the account manager by name if possible for a more personalized approach.
Task Achievement
The letter should clearly address the problems caused by the billing error and the desired outcome, as well as follow a more logical sequence of events.
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