When people need to complain about porduct or poor services, some prefer to complain in writing & other prefer to complain in person. Which way do you prefer?

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Introduction
While availing services people encounter a number of issues and to raise their voice against the service provider, they prefer different methods
such
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as Writing and complaining in
person
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. I act according to the situation.
Body paragraph 1
The predominant benefit of complaining in Writing is, it saves travelling
time
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and money. Due to burgeoning in the trend of online shopping , people purchase items from all spheres of the world
however
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it is not feasible to travel to
such
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places just to complain. To exemplify, If someone faces issues with the products, bought from foreign countries could not travel overseas for complaining as it will waste his
time
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and money.
Furthermore
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, written
complaints
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act as a piece of evidence as the company can not deny the receipt of
complaints
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. The follow-up procedure becomes easy in case the problem does not resolve the
first
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time
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.
Also
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, with the help of
this
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proof, one can go to higher authorities in case of inaction .
Body paragraph 2
On the other hand
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, a face-to-face conversation has its own advantages.
First
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and foremost , it explains the issue more clearly. Since the written letters or emails of
complaints
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are not understood by the other party due to lingual problems but one can explain the issue in detail by meeting the concerned
person
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.
Besides
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this
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, if an individual complains in
person
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, prompt action is taken as compared to a written complaint since sometimes written letters or emails of
complaints
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take
time
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to search the company due to postal delays or technical problems .
Consequently
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, Results in the delay in resolving the issues faced by their customers,
Conclusion
To conclude, each method has its own benefits and drawbacks so it is hard to say which method is better
however
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I ponder that
person
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should. act according to his situation.

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