When people need to complain about porduct or poor services, some prefer to complain in writing & other prefer to complain in person. Which way do you prefer?

While availing services people encounter a number of issues and to raise their voice against the service provider, they prefer different methods

such

as Writing and complaining in

person

. I act according to the situation. The predominant benefit of complaining in Writing is, it saves travelling

time

and money. Due to burgeoning in the trend of online shopping , people purchase items from all spheres of the world

however

it is not feasible to travel to

such

places just to complain. To exemplify, If someone faces issues with the products, bought from foreign countries could not travel overseas for complaining as it will waste his

time

and money.

Furthermore

, written

complaints

act as a piece of evidence as the company can not deny the receipt of

complaints

. The follow-up procedure becomes easy in case the problem does not resolve the

first

time

.

Also

, with the help of

this

proof, one can go to higher authorities in case of inaction .

On the other hand

, a face-to-face conversation has its own advantages.

First

and foremost , it explains the issue more clearly. Since the written letters or emails of

complaints

are not understood by the other party due to lingual problems but one can explain the issue in detail by meeting the concerned

person

.

Besides

this

, if an individual complains in

person

, prompt action is taken as compared to a written complaint since sometimes written letters or emails of

complaints

take

time

to search the company due to postal delays or technical problems .

Consequently

, Results in the delay in resolving the issues faced by their customers, To conclude, each method has its own benefits and drawbacks so it is hard to say which method is better

however

I ponder that

person

should. act according to his situation.