You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter, • state your reason for writing • describe the problems and explain how you feel • propose a solution and risk the landlord to take action

Dear Sir or Madam, I am writing to express my disappointment with

this

current situation in my apartment. I have been a loyal tenant for more than four years and

this

problem never happened before.

Besides

that, I always paid my rent

with

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some days in advance and for

this

reason, I believe that I deserve

a

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better treatment.

First

and foremost, my mates and I are without hot water and heating for almost three weeks and I am strongly concerned about

this

situation

,

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since the winter is coming. I tried to contact you the

last

week,

however

, you were

traveling

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travelling

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. So I had an opportunity to talk to your wife and she told me that some workers would fix the problem yesterday, notwithstanding, the problem was not fixed yet. I suffer from

my

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chronic backache and just the warm environment helps me to solve my current health disorder. Please, let me know how much longer I will have to wait for an efficient solution. Should you have any questions, I can be contacted every day after 5 pm. I suggest that you replace the heating and tackle the situation related to hot water immediately,

otherwise

, I will find somewhere else to live. I look forward to your reply Thank you in advance for your attention Yours faithfully, Larissa