You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir/ Madam I am writing to complain about a

computer

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that I purchased at your shop

last

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week.I

initially

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bought the

computer

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so that I can be able to work from home since we are now in lockdown due to covid infections ,I am only conducting online classes. The

computer

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is not connecting to the internet and I have tried to fix it with no success My husband even tried to change the settings on the

computer

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but it did not help at all.My other gadgets like my smart tv and cell phones are connecting to my internet with no problems so I do not think that my wifi has a fault.

This

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is really inconveniencing me as I am behind with my work schedule,my students are missing out on a lot of school work,I have now resorted to using watsup for my online lessons but most parents are not happy with

this

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move as they think it is unprofessional. I would prefer to exchange the

computer

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for another one

that is

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working properly.so kindly let me know when I can bring the

computer

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in,I would prefer to come around lunchtime as

i

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I

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find it very convenient for me. Yours sincerely

Easther

Correct your spelling

Esther

Easter