You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir/Madam, I am writing to express my dissatisfaction with a product I recently bought from your shop and it seems to be encountered some issue while functioning. on the 20th , of March I picked a brand new wireless headphone compatible with a laptop from your computer and allied equipment department.

Firstly

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it was quite complex to feed the desired drivers in order to operate it and when I succeeded the mic has not exertion properly

in addition

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sometimes the vocals from headphones is not swift and hearable due to poor material being used. I would let you know that I have been working virtually from home

therefore

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I have to take part in the meeting session often in order to accomplish tasks and duties and to provide valuable input that was not possible due to

this

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spoiled product as well it would adversely affect my job routine.

furthermore

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I lost the today session that was essential for learning purposes and if it will not replace till tomorrow the HR management deduct my salary as well. ,

however

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. I acquired that device with a warranty

thus

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I am fully entitled to a replacement or refund I would like to ask you that you should promptly take the necessary actions to replace it as soon as possible so that I will be able to cope with my job and running it efficiently. I would appreciate your immediate attention and action on

this

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matter. Yours Faithfully, Shaban Raza