You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

Dear Sir/ Madam,

Firstly

, I am writing to express my dissatisfaction with your cab service I recently got it from airport to the London and your employee's attitude was not cooperative

furthermore

he was drunk and used bad language as well he was

also

less trained for driving on the road as a consequence, in

this

regard, I contact plenty of times to your protest office and

also

write down my objection twice times but non of your complaint office nor any line manager revert back to my complaint with a suitable action. I am feeling quite exhausted owing to that journey.

Secondly

, I would like to explain from the start I was landed at the Birmingham airport and was waiting for a taxi and tax number 24379 came to me and was willing to take me to London at agreeing on a price that was 250 pounds but later one he changed his mind and said that he will be charged 300 pounds

in addition

, the driving was so cruel and zig zag on the road I was horrified owing to his driving.

Finally

, I would like to inform you that the company should take crucial action against

such

an employee who is involved in misconduct and drunk

otherwise

it will be a great loss for a company to run in a long prospectus. I hope you should mitigate

this

complaint promptly basis and hope to hear from you soon. Yours Faithfully, Shaban Raza