You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

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Dear Sir/ Madam,
Firstly
Linking Words
, I am writing to express my dissatisfaction with your cab service I recently got it from airport to the London and your employee's attitude was not cooperative
furthermore
Linking Words
he was drunk and used bad language as well he was
also
Linking Words
less trained for driving on the road as a consequence, in
this
Linking Words
regard, I contact plenty of times to your protest office and
also
Linking Words
write down my objection twice times but non of your complaint office nor any line manager revert back to my complaint with a suitable action. I am feeling quite exhausted owing to that journey.
Secondly
Linking Words
, I would like to explain from the start I was landed at the Birmingham airport and was waiting for a taxi and tax number 24379 came to me and was willing to take me to London at agreeing on a price that was 250 pounds but later one he changed his mind and said that he will be charged 300 pounds
in addition
Linking Words
, the driving was so cruel and zig zag on the road I was horrified owing to his driving.
Finally
Linking Words
, I would like to inform you that the company should take crucial action against
such
Linking Words
an employee who is involved in misconduct and drunk
otherwise
Linking Words
it will be a great loss for a company to run in a long prospectus. I hope you should mitigate
this
Linking Words
complaint promptly basis and hope to hear from you soon. Yours Faithfully, Shaban Raza
Submitted by Shabanraza489 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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