You recently ordered a small item online but when it arrived, it was unusable. •give details about the order you made •explain what was wrong with the item •tell the company what you want them to do about it

Dear Sir / Madam, I am writing
this
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to complain about an item I bought online. My order number is A6123BX.
Last
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week, I purchased a brand new pair of headphones from your prestigious e-commerce website. These were the Bose special edition sets with extra bass; I was excited to use them.
Although
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I was elated to receive them a day before the delivery date, I could not enjoy them. When I tried to pair them with my mobile phone to listen to my favourite music, they did not connect. I tried with other electronic devices as well, but all my efforts were in vain. Since your company claims to replace the product if found damaged, I would like to avail of
this
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policy in order to get a new set of headphones. In case the product is out of stock, I request you to please refund the entire amount. Thank you for your cooperation.

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Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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