The growth of online shopping will one day lead to all shops in towns and cities closing Do you agree or disagree?

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Recently, some
people
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think all physical
shops
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will be closed in the future due to the growth of online shopping. As far as I am concerned, I disagree with
this
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point of view as I think
shops
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in
towns
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and cities have unique features that
people
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may have interested to
shop
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in reality.
To begin
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with, some
goods
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are heterogeneous that
people
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will be more willing to
shop
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physically.
For example
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, fruits have different qualities,
people
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can get the best items when they choose by themselves in physical
shops
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.
However
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, some sellers may send fruits of bad quality if buy online. In
this
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way, shopping online cannot guarantee the quality of
goods
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which can be a waste of money.
Therefore
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,
shops
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with heterogeneous
goods
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may not be replaced by online shopping.
Besides
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,
shops
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in
towns
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and cities
also
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have unique features to attract customers.
For example
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, a physical
shop
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has
shop
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assistants to guide and serve,
people
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can have a better understanding of the
goods
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and some may enjoy the services.
Moreover
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, customers can try clothes on without buying them
first
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. All of
this
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can not be achieved through online shopping.
Therefore
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, these unique features may attract
people
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to
shop
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in
towns
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instead
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of shopping online. In the nutshell, the growth of online shopping is indeed making things easier and more convenient,
however
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, some
shops
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will still survive in
towns
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and cities as not all
goods
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are homogeneous and the special services will keep the customer loyalty.
Submitted by hhhhelen.poon on

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Word Count

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Topic Vocabulary:
  • e-commerce
  • brick-and-mortar
  • physical stores
  • online retailers
  • retail apocalypse
  • digital economy
  • consumer behavior
  • sustainability
  • commercial landscape
  • high-street
  • consumer trends
  • augmented reality
  • showrooms
  • carbon footprint
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