You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: • describe what the problem with the toy is • suggest how the damage may have happened • say what you would like the manager to do
Dear Sir,
I am writing
this
letter to complain about the faulty delivery of my product.
Last
Sunday, I purchased a beautiful wooden house from your online store. When I received the package, my excitement turned into discontentment as the entire was scattered. Moreover
, the roof sticks of this
toy were totally crushed, and the lighting system was also
not working properly.
As far as, I can imagine, one reason behind this
is poor packaging. All of the parts were packed usually in a plastic wrapper, without any sturdy covering them. Thus
, the scattering would have happened during delivery. To prove my points, I am attaching the photographs of the courier I received.
I would like to replace this
wooden house with a new one. If it is not possible, following that I would like to request a full refund.
I look forward to your quick action.
Yours faithfully,
Rupinder KaurSubmitted by rupinderkaurrattu988 on
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