You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: 1)describe the problem with the equipment 2)explain what happened when you phoned the shop 3)say what you would like the manager to do

#piece #equipment #kitchen #work #shop #action #manager

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Dear Sir/Madam, I recently bought an electric rice cooker from your shop. I am writing

this

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letter to express my dissatisfaction that the equipment did not work and when I called your customer care for the assistance they did not respond well. I bought the 'Mini's Cook Well' - electric rice cooker on Apr 10th 2022.

Firstly

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, when I plugged in there was an electric shock with fumes and it stopped working.

In addition

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to that, I notice that there were quite a few scratches on the back panel. I gave a call to the customer care number given in the instruction leaflet provided along with the cooker, but the support assistant wasn't able to provide enough information if I would be given a replacement. Given the aforementioned list of issues with the equipment, I would like you to provide a full refund. The purchase order number is PRAPR102022.I am hereby attaching a copy of the purchase bill for your reference. I am looking forward to hearing from you soon. Yours Sincerely R

Submitted by rrsuryae on Sat Apr 16 2022

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3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

173 words

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