You ordered a book online for exam preparation. It has been some time since you ordered it and you still have not received your book. Write a letter to the e-commerce company about this. • Describe your purchase order of this book • Explain the importance of the book • Say what you want the company to do for you

Dear Sir or Madam, I am writing

this

letter to complain about my

order

which I was supposed to receive a few

days

ago, but the

order

is still in Pending status and neither I have received it yet. The

order

number is “A00-532”, which contains a

book

“Cambridge Test

Book

” by Author “Kings Edward”. I placed

this

order

on January 05, ,2021 with the hope to receive it within 3 to 5

days

as promised on the item listing. Upon placing the

order

, I expected to receive it within a week, so I can start my preparation immediately.

However

, subtracting 10

days

more due to

this

order

delay will make it harder now to be prepared timely for the test. I wanted

this

book

for my IELTS preparation, which is due on January 31st, 2021. The

book

contains all the practice tests that can help to obtain the highest marks.

Although

,

Remove the comma

apply

show examples

the strategy requires studying

this

book

on a continuous basis, so a person will not feel rusty on exam day. With the due fact, that the exam deadline is so near, I am willing to give the company another chance to deliver it to me within 3

days

with the existing

order

or with the replacement package. In case, it is not possible for you

then

I would like a full refund including shipping charges. I am hoping to receive a positive outcome from

this

matter and looking forward to hearing from you. Thank you! Regards, Nofal Amin