There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved

Dear Sir I am writing

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letter with reference to the complaints that have been received from various visitors about our reception area. Many people have complained about the furniture, ambience, and air conditioning. Based on my personal inspection, I felt the same as the chairs in the reception space are very old and no one feels comfortable sitting on those. It has been noticed that a false smell is coming out from the same old furniture. Apart from all these, the room for hot due to the non-functioning AC. Since the reception area plays a vital role in impressing our customers and many others, to evade

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complaints, I would like to suggest the following to improve the situation.

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, the air conditioner should be made functioning to keep the air cool in the room and

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the existing furniture to replace with a new one to provide a comfortable sitting place. I hope my suggestions are good to implement to reduce the negative feedback. Yours Sincerely Simhachalam Gouroju