IELTS Writing Correction Service /
Writing Samples /
Band 7

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

#cheque #book #bank #two #weeks #manager #service #action #matter
Dear Sir or Madam, My name is Anna Lu. I am writing
this
 letter to complain about the process of my recent
order
 in your bank. The
order
 number is 9999-9999. Two weeks ago, I ordered a new cheque book on your bank's website but I have not received it yet. Yesterday, I called your customer service
center
Change the spelling
centre
show examples
 to ask about my
order
 but it did not solve my issue properly.
Firstly
, it took me half an hour waiting in
the
Correct article usage
apply
show examples
line which I think is not reasonable.
Secondly
, your
stuff
Correct your spelling
staff
show examples
 on the phone was completely unfamiliar with the
order
 process online and she asked me to make a new
order
 because she could not find my
order
 in the system.
However
, I have paid for my
order
 and I have got the
order
 confirmation sent to my email address.
Finally
, she found my
order
 information but she only
responsed
Correct your spelling
responded
response
 to me that the
order
 was in process. I would like to ask you, as a manager, how much time I will have to wait for my
order
. Please reply to me at the earliest. Regarding the bad service in your customer service
center
Change the spelling
centre
show examples
, I hope you will address these issues as soon as possible. I await your prompt response. Yours faithfully, Anna Lu
Submitted by ashlee.happy on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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