You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

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Dear Sir or Madam, My name is Anna Lu. I am writing
this
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letter to complain about the process of my recent
order
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in your bank. The
order
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number is 9999-9999. Two weeks ago, I ordered a new cheque book on your bank's website but I have not received it yet. Yesterday, I called your customer service
center
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centre
show examples
to ask about my
order
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but it did not solve my issue properly.
Firstly
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, it took me half an hour waiting in
the
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apply
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line which I think is not reasonable.
Secondly
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, your
stuff
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staff
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on the phone was completely unfamiliar with the
order
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process online and she asked me to make a new
order
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because she could not find my
order
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in the system.
However
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, I have paid for my
order
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and I have got the
order
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confirmation sent to my email address.
Finally
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, she found my
order
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information but she only
responsed
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responded
response
to me that the
order
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was in process. I would like to ask you, as a manager, how much time I will have to wait for my
order
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. Please reply to me at the earliest. Regarding the bad service in your customer service
center
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centre
show examples
, I hope you will address these issues as soon as possible. I await your prompt response. Yours faithfully, Anna Lu
Submitted by ashlee.happy on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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