You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

#cheque #book #bank #two #weeks #manager #service #action #matter

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Dear Sir or Madam, My name is Anna Lu. I am writing

this

letter to complain about the process of my recent

order

in your bank. The

order

number is 9999-9999. Two weeks ago, I ordered a new cheque book on your bank's website but I have not received it yet. Yesterday, I called your customer service

center

Change the spelling

centre

show examples

to ask about my

order

but it did not solve my issue properly.

Firstly

, it took me half an hour waiting in

the

Correct article usage

apply

show examples

line which I think is not reasonable.

Secondly

, your

stuff

Correct your spelling

staff

show examples

on the phone was completely unfamiliar with the

order

process online and she asked me to make a new

order

because she could not find my

order

in the system.

However

, I have paid for my

order

and I have got the

order

confirmation sent to my email address.

Finally

, she found my

order

information but she only

responsed

Correct your spelling

responded

response

to me that the

order

was in process. I would like to ask you, as a manager, how much time I will have to wait for my

order

. Please reply to me at the earliest. Regarding the bad service in your customer service

center

Change the spelling

centre

show examples

, I hope you will address these issues as soon as possible. I await your prompt response. Yours faithfully, Anna Lu

Submitted by ashlee.happy on Sat Apr 30 2022

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

214 words

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