You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter • Say what the participant liked about the hotel. • Explain why they were unhappy about the hotel. • Suggest what the manager should do to improve the food in the future.

Dear Sir/Madam, I am writing

this

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letter to share the experience all participants had during an all-day meeting which I arranged for my company at your hotel. We conducted a feedback survey in order to know the experience participants had, we found that they all loved the hotel.

However

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, they expressed their dissatisfaction with the

food

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served during the meeting. All attendees had a great experience. They admired the courteous behaviour of your staff.

In addition

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, they praised the cleanliness of the hotel, especially of restrooms. Sadly, most of the participants were disappointed by the

food

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quality because they found it way more spicy and oily. Some of them even experienced respiratory problems after having lunch.

Moreover

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, they told that vegetarian options were not enough. I would like to suggest improving the quality of

food

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by adding more varieties related to vegetarian dishes.

Besides

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, the spiciness of

food

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can be kept at a minimum level and customised as per the customer's need. Thanks in advance for your support. Yours sincerely, Gurpreet Kaur