You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: - explain why you were at the restaurant - describe the problems - write about the action you want the manager to take

preplan: name date and event, dish names and problems
chicken
and not cooked properly and fresh. actions: find out the person behind
this
negligence and take action against him Dear Sir, I am writing
this
letter to show my disappointment with the services of your renowned restaurant Sera Classic at William Street Road where I had visited with my family on
last
Sunday. At the onset, I was there with my family and some of my close relatives because it was my birthday so my family planned for dine out.
However
, we all faced a lot of problems with the meal. Primarily, two dishes,
Chicken
Curry and
Chicken
with Gravy, were having a bad smell probably because the meat was not fresh.
Moreover
, the
chicken
pieces were not soft enough to eat and ultimately we all were totally annoyed with the meal as these two were the main dishes of our meal.
Lastly
, I want you to look at the seriousness of
this
issue personally lest it should harm the goodwill of your restaurant among customers. If you find out the person behind
this
negligence and terminate his services immediately, it will be a good solution for
this
issue.
In addition
, kindly supervise the supply of fresh meat at your restaurant so that customers can get fresh meat in their dishes which will be really admirable. Look forward to hearing from you soon. Yours faithfully, Harry Brown
Submitted by Mrjit147 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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