You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir or Madam, I am writing

this

letter to report an issue with my Dell

Laptop

which I purchased from your shop,

last

month. I am facing a problem while working. The

laptop

got restarted after every hour and stuck on the blue screen. I need to forcefully shut down it to start again.

First

I thought, it is due to the operating system. But, I reinstall the operating system, but the problem remains unresolved.

Firstly

, My work is to write the software for mobile devices.

Thus

, before starting work, I need to start various tools which took 15 to 20 minutes to load on every start.

This

is wasting my time.

Secondly

, sometimes I do not get the chance to save my work and I need to do it again. It seems like it has a hardware issue. So, I want you to raise

this

to Dell company as the

laptop

is under warranty.

Also

, I need a

laptop

on rent until

this

laptop

got fixed. Let me know when

i

Change the capitalization

I

show examples

can take my

laptop

for repair and pick up the

laptop

for rent. I am waiting for your response. Yours faithfully, Parminder Singh