You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter; Say why and when you bought the item Say what is the difference / what is wrong with it Say what action you would like them to take

Dear Sir/Madam, I have purchased a mobile
phone based
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phone-based
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on your TV commercial advertisement which is shipped on time;
However
, the
product
features are not the same as
it
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apply
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portrayed in
advertising
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the advertising
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. I am influenced
with
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by
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your commercials with respect to Samsung smartphone features and promotional
offer
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offers
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. I have ordered
this
product
on
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apply
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last
Sunday as it is available for
cheaper
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a cheaper
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price compared to
a
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the
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market price. Unfortunately, I
recieved
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received
a
defect
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defective
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piece or not delivered
right
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the right
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product
.
First
, the
color
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colour
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of the phone I
was opted
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opted
have opted
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for a navy blue but I
recieved
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received
green.
Besides
color, the back camera is 128px in ads but i got 64px.
Finally
, you did not ship the charger and
ear phone
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earphone
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which were supposed to be a part of
this
package. To compensate please arrange a pickup and resend
a
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the
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right
product
or initiate a full refund for wasting my time, energy and
the
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apply
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money. Please do the needful!. Yours faithfully, Rana
Submitted by rana on

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