You were recently helped by an employee at the airport, write to the airport to - describe the problem - Talk about how you were helped - Suggest how to reward the employee

Dear Sir, I am Jacob, a resident of William Street Colony, Brisbane. I am writing
this
letter to explain
you
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to you
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about a problem that I faced at the Brisbane airport
on
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apply
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last
Sunday and the phenomenal assistance that had been given by
Mr.
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Mr
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John, the manager of the customer care branch. At the onset, let me apprise you of the problem that my luggage was not on the conveyor belt. After waiting for 20 minutes, almost every
passengers’
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passenger’s
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luggage was there except mine. So, I immediately rushed to the customer care branch where I met with
Mr.
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Mr
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John. Because I was so worried about my bag, he offered me water and assisted me to fill
the
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out the
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form for
recovery
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the recovery
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of my bag. With his genuine efforts, I received my bag which was stuck somewhere at the back end.
Therefore
, I would like to recommend the name of
Mr.
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Mr
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John for the best employee of the year to your office for his splendid services.
Moreover
, I want you to deliver him the $200 cheque that I enclosed with
this
letter especially in front of your staff along with an appreciation letter
please
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,please
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. If your department accounts for the review points from customers, please add my ten out of ten rating in his annual performance report. I look forward to hearing from you soon. Yours faithfully, Jacob Brown.
Submitted by Mrjit147 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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