IELTS Writing Correction Service
Writing Samples
Band 6.5

You were recently helped by an employee at the airport, write to the airport to - describe the problem - Talk about how you were helped - Suggest how to reward the employee

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Dear Sir, I am Jacob, a resident of William Street Colony, Brisbane. I am writing
this
Linking Words
 letter to explain to you about an issue with my luggage at the Brisbane airport
last
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 Sunday. My ticket booking number was p38549 and
Mr.
Change the punctuation
Mr
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 John, the manager of terminal two helped me a lot to settle the issue. At the onset, let me apprise you of the problem that my luggage was not on the conveyor belt. After waiting for 20 minutes, almost every passenger’s luggage was there except mine. So, I immediately rushed to the customer care branch where I met with
Mr.
Change the punctuation
Mr
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 John. Because I was so worried about my bag, he offered me water and assisted me to fill out the form for the recovery of my bag. With his genuine efforts, I received my bag which was stuck somewhere at the back end.
Therefore
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, I would like to recommend the name of
Mr.
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Mr
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 John for the best employee of the year to your office for his splendid services.
Moreover
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, I want you to deliver him the $200 cheque that I enclosed with
this
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 letter especially in front of your staff along with an appreciation letter
please
Add a comma
,please
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. If your department accounts for the review points from customers, please add my ten out of ten rating in his annual performance report. Look forward to hearing from you. Yours faithfully, Jacob Brown.

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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