You were recently helped by an employee at the airport, write to the airport to -describe the problem -Talk about how you were helped -Suggest how to reward the employee
Dear Sir,
I am writing
this
letter to appreciate the services of Mr.
John Henry, manager Change the punctuation
Mr
public
Change preposition
of public
relation
at Brisbane airport terminal 2 when I was struggling with my luggage receiving issue.
At the onset, when I deboarded at the airport at 12 am from Indigo London Flight number p7929 with booking number c262992, I found my bag was not on the conveyor belt. As there were few staff available, I was so scared and I met with Fix the agreement mistake
relations
Mr.
John at the customer care. Not only did he offer water for me to make me relaxed, but he Change the punctuation
Mr
also
assisted me in filling out the form of
recovery of my luggage which was stuck somewhere at the back end.
Change preposition
for
Thus
, I cannot have words for the splendid customer handling skill of Mr.
John so I want you to flash his name along with a picture on the recognition board as well as on the main display near both main gates. Change the punctuation
Mr
In addition
, I request you to deliver him the $150 cheque that I have enclosed with this
letter especially
in front of your entire staff with an appreciation letter.
I look forward to hearing from you.
Yours faithfully,
Harry Add the comma(s)
,especially
Brownsugar
.Correct your spelling
Brown sugar
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
Essentional vocabulary list for IELTS Writing 7+
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