You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter Introduce Yourself Explain the situation Say what action you would like the company to take

Dear Sir or Madam, I am writing to express my dissatisfaction with a
I bought in your store,
week. As a photographer
Add a comma

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I have planned for months to
Wrong verb form

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and I was extremally sad when I brought the
to my home and noticed the autofocus function was not working properly. When I spoke to the company representative
week I told him exactly what was happening. I can turn the
on, it is capturing some beautiful things from a far distance, but when I try to focus on something really close, the cameras are not readjusting inside it.
I have read the manuals and
watched some youtube videos, I noticed it was not the desired behaviour.
, I came back to the store and I was told they would repair the device in a couple of days.
, it is been more than a week and I still have no estimated date to receive my
, I need the
to be fixed because I use it in order to study. I would like to receive a new
or have the same one working as
Correct article usage
a new

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Correct pronoun usage

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. I look forward to hearing from you
Submitted by taorodrigues9 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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