IELTS Writing Correction Service
Writing Samples
Band 5.5

You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter Introduce Yourself Explain the situation Say what action you would like the company to take

Dear Sir or Madam, I am writing to express my dissatisfaction with a
camera
Use synonyms
 I bought in your store,
last
Linking Words
 week. As a photographer
student
Add a comma
,student
show examples
 I have planned for months to
acquiring
Wrong verb form
acquire
show examples
this
Linking Words
 and I was extremally sad when I brought the
camera
Use synonyms
 to my home and noticed the autofocus function was not working properly. When I spoke to the company representative
last
Linking Words
 week I told him exactly what was happening. I can turn the
camera
Use synonyms
 on, it is capturing some beautiful things from a far distance, but when I try to focus on something really close, the cameras are not readjusting inside it.
Although
Linking Words
 I have read the manuals and
also
Linking Words
 watched some youtube videos, I noticed it was not the desired behaviour.
Hence
Linking Words
, I came back to the store and I was told they would repair the device in a couple of days.
However
Linking Words
, it is been more than a week and I still have no estimated date to receive my
camera
Use synonyms
.
Moreover
Linking Words
, I need the
camera
Use synonyms
 to be fixed because I use it in order to study. I would like to receive a new
camera
Use synonyms
 or have the same one working as
Correct article usage
a new
show examples
new
Correct pronoun usage
onenew
show examples
. I look forward to hearing from you

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • company representative
  • malfunction
  • repair
  • defect
  • disappointment
  • timeline
  • replacement
  • refund
  • purchased
  • return policy
  • customer service
  • satisfaction
  • issue
  • product quality
  • communication
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