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Writing Samples /
Band 4.5

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reeption area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager #reeption
Dear manager, I have checked the three complaints to our reception desk about
Susan
's work. All the guests' disappointments point to her unprofessional attitude and
performances
Fix the agreement mistake
performance
show examples
. To be
Correct your spelling
specific
percific
Correct your spelling
specific
, we are a tourist agency, but she could not answer the questions
of
Change preposition
about
show examples
 the programs we have
,
Remove the comma
apply
show examples
 and even the exact working time of the office. To be
honestly
Replace the word
honest
show examples
, the reception hall is so
crusial
Correct your spelling
crucial
 to a tourism
Correct your spelling
company
comany
Correct your spelling
company
 that it's the
first
 sight of a new guest, and the competition of
this
 realm is
dramestic
Correct your spelling
dramatic
. Unfortunately, our formal staff Alice is
in
Change preposition
on
show examples
maternery
Correct your spelling
maternity
 leave, and
Susan
 is in her internship work for one month. After that, Aliya, another formal young staff will take
turn
Fix the agreement mistake
turns
show examples
to handle
Change the verb form
handling
show examples
the
Change the word
their
her
his
show examples
 daily job of Alice. For my suggestion, I suppose we could find another colleague
such
 as Sam to assist and train the work of
Susan
 as soon as possible. And if she still could not
quality
Replace the word
qualify
show examples
 the request
of
Change preposition
for
show examples
 the position, we must dismiss her immediately. I have checked the schedule that Sam is available to help
Susan
on
Change preposition
apply
show examples
every Monday and Saturday. I wish
this
 could be workable. Best, Wu Shan
Submitted by 7303138 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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