You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir or Madam, I usually shop online and frequently prefer your site for procuring electronic items, clothes and snacks. In

this

instance, I am writing in connection with a broken product received from your online platform.

Last

weekend I ordered an exorbitant cell phone for my spouse. After unboxing I realised that it had a deep crack on the display screen. I was disappointed because the packaging was not sturdy for a fragile item.

Moreover

, the virtual store did not give any instructions to the delivery person to carry it meticulously.

Hence

, I want a full cashback for the mobile phone

however

you could neglect the delivery charges. I have selected the return option on the site for sending back the product. Looking forward to getting the issue resolved by receiving the refund. Yours faithfully, Devika

Submitted by vaidyadevika1 on Mon Jul 04 2022

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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5Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

137 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Word Count

Essentional vocabulary list for IELTS Writing 7+

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?

Your friend is thinking about learning to drive and would like some advice. Write a letter to your friend. In your letter • say why a driving licence is advantageous • recommend a driving school • give any extra guidance/tips

Some people believe that photography is an art form, while others argue that it is simply a way to document real life. Do you think photography can be considered an art form? Provide reasons for your answer.

More and more plastics wastes are polluting world cities, countryside and oceans. What are the problems caused by plastic wastes? What measures should be taken to solve it?

In the 20th century, contact between many different parts of the world developed rapidly through telecommunication and air travel. Do the advantages of this outweigh the disadvantages?