You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it

Dear Sir or Madam, I am writing to express my dissatisfaction
about
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with
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the product that I ordered in
online
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the online
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shop of your company 2 weeks ago. The product is an apple watch series 7 with stainless steel case and the colour is graphite. After I received and unpacked the package, I found
a
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huge damage on the apple watch’s box and a wristband that should have come with my order was missing. I placed the order on June 20th 2022
in
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on
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applestore.com, and my tracking number is 1X0ER7701. I have already paid for it via Internet banking. I was looking forward to receiving it, but when the pascal
has
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already arrived 2 weeks later, it was in unusual condition. The package has
such
a
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huge damage, but luckily the watch didn’t get any damage. I am sure that caused by transportation company throws it hard.
In addition
, I cannot find the band that should be inside the box.
This
disappoints me a lot. I am a regular customer that loves your product for many years.
Therefore
, I suggest that you replace the item, or I will be given a full refund, as the warranty covers it. Thanks in advance for giving the matter your attention, and I look forward to hearing from you. Sincerely, Tip
Submitted by kei_kee on

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