You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.
Dear Sir/Madam,
I am writing to express my dissatisfaction with my purchase of Macbook Pro
laptop
on, June 1 2022, at your chadstone store . I am one of your premium member customer, that applied for Industrial discount for the same.
For your reference and records, kindly refer to the details of the laptop
:
Its a grey color, 13 inch macbook Pro 2021 model with Intel core i5. The keypad is without the touch bar and the serial number is 50T23HY2345T.
Please note, the major faults witnessed : Firstly
, the keypad has some insignificant draws to the their operations. For instance
, the letter L,B,W,H and arrow keys are not tapping. Secondly
, there has been problem arising with the temperature of the laptop
. After using for just 15 minutes, the bottom side of the laptop
heat up real quick.
To which, I would like you to arrange an appointment in your chadstone outlet so that, you can inspect and provide a valuable soultion to the current problem. Also
to mention, I still hold a warranty so I hoping if you can provide a replacement for the same model.
Looking forward to hearing from you!
Your sincerely,
Shagun RodheSubmitted by shagun.rodhe on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
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