You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

✨ Do you want to improve your IELTS writing?
Dear Sir/Madam, I am writing to express my dissatisfaction with my purchase of Macbook Pro
laptop
Use synonyms
on, June 1 2022, at your chadstone store . I am one of your premium member customer, that applied for Industrial discount for the same. For your reference and records, kindly refer to the details of the
laptop
Use synonyms
: Its a grey color, 13 inch macbook Pro 2021 model with Intel core i5. The keypad is without the touch bar and the serial number is 50T23HY2345T. Please note, the major faults witnessed :
Firstly
Linking Words
, the keypad has some insignificant draws to the their operations.
For instance
Linking Words
, the letter L,B,W,H and arrow keys are not tapping.
Secondly
Linking Words
, there has been problem arising with the temperature of the
laptop
Use synonyms
. After using for just 15 minutes, the bottom side of the
laptop
Use synonyms
heat up real quick. To which, I would like you to arrange an appointment in your chadstone outlet so that, you can inspect and provide a valuable soultion to the current problem.
Also
Linking Words
to mention, I still hold a warranty so I hoping if you can provide a replacement for the same model. Looking forward to hearing from you! Your sincerely, Shagun Rodhe
Submitted by shagun.rodhe on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • flaw
  • introduce
  • verification
  • major
  • describe
  • malfunction
  • hardware
  • software
  • performance
  • replacement
  • refund
  • urgency
  • resolve
  • purchase
  • attention
What to do next:
Look at other essays: