You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter, » explain why you are writing » express concern about the missing card » ask them what they intend to do

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Dear Sir or Madam I am writing in response to the latest received letter. It mentions that I must acknowledge the receipt of my new bank
card
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, whereas I have not received it previously. On Monday the 12th, I did get a pouch with an envelope from the BNP Paribas Group. The envelope was with my name mentioning the pin code, address and my bank account details.
However
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, there was no credit
card
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inside which I have previously purchased and the edge of the envelope was damaged. I am highly concerned regarding
this
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issue, it is critical for me to get the
card
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in immediate order and I am afraid of possible fraud to my funds. I would appreciate your assistance in resolving
this
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case and I demand the
card
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to
Fix the infinitive
apply
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be blocked and send to my home address
this
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week. If
that is
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not possible for some reason, I assert an instruction with explanations of what will be done and a description with
further
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steps that should be done from my side. Best Regards Mark Twain
Submitted by vktory45 on

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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