You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Dear Sir or Madam, I am writing
this
to bring your attention to a bad experience that I had during my
last
stay at your hotel.
To begin
with, I arrived at your hotel on the 24th of May and stayed in room 224. At that time, the weather was a little bit unusual, and it was almost 6 degrees Celcius. So, switched on the heater, but it got broke several times. I had to call room service on numerous occasions, even in the middle of midnight.
This
happened throughout the week, and it was so unpleasant. Anyway, in the
second
-day service team bought me a portable heater. Since I am a regular visitor to your hotel, I kindly request you to do an investigation about
this
incident,
furthermore
, if you are comfortable with sharing your observations, I request you to do so. I would appreciate your immediate attention to
this
matter, and I look forward to hearing from you. Yours sincerely, Supun
Submitted by sprabasara on

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