You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve ttE food in future

Dear Sir or Madam, I am writing to you regarding our company's meeting which was held in your hotel,

last

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week. I would like to thank you for your high-quality service,

however

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, we have received some complaints from our employees according to the lunch. Let me explain more about it.

Initially

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, I would like to denote the quality of your catering service, and how your staff was well-trained.

Although

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there were minor delays in serving tea at the beginning, everything got fixed as I requested by your staff manager.

On the other hand

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, the quality of the meal was less than our expectation. Most of our invitees believe that the rice was served cold, and the taste was too spicey which makes the lunch almost inedible.

As a result

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, I want to bring your attention to

this

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issue and would suggest you ask your chef to use fewer spices while your serving room might need some facilities to keep the meals warm for a longer period. Sincerely yours, Amirali