There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses.

Dear Sir or Madam, I am writing to bring your attention to the difficulties that we are currently experiencing with the local bus service.

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with, let me explain what are the problems.

First

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of all, we have an issue with the reliability of the service. There is no proper timetable, and some buses get cancelled out of the blue.

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, these buses do not have comfortable seating facilities, sometimes we have noticed there are not properly cleaned.

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, let me share one of my own experiences with you, so I hope would be easy for you to understand how the locals are suffering from

this

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issue. A few days ago, I was asked to come to City Council at 10am for an interview.

Hence

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, I went to the bus stop to take the bus at 9.15am to reach Council on time, but it suddenly got cancelled, and I was unable to go to that meeting as well. Luckily, the interview panel agreed to reschedule my meeting. If it did not happen, I can not imagine how much I get lost.

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, I would admire it if you can conduct a full investigation to identify the problem and publicise the outcomes as well as the plan to preventing happening in the future. I would appreciate your immediate attention to

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issue, and I look forward to hearing from you. Yours sincerely, Supun