There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses.

Dear Sir or Madam, I am writing to bring your attention to the difficulties that we are currently experiencing with the local bus service.

To begin

with, let me explain what are the problems.

First

of all, we have an issue with the reliability of the service. There is no proper timetable, and some buses get cancelled out of the blue.

In addition

, these buses do not have comfortable seating facilities, sometimes we have noticed there are not properly cleaned.

Secondly

, let me share one of my own experiences with you, so I hope would be easy for you to understand how the locals are suffering from

this

issue. A few days ago, I was asked to come to City Council at 10am for an interview.

Hence

, I went to the bus stop to take the bus at 9.15am to reach Council on time, but it suddenly got cancelled, and I was unable to go to that meeting as well. Luckily, the interview panel agreed to reschedule my meeting. If it did not happen, I can not imagine how much I get lost.

Finally

, I would admire it if you can conduct a full investigation to identify the problem and publicise the outcomes as well as the plan to preventing happening in the future. I would appreciate your immediate attention to

this

issue, and I look forward to hearing from you. Yours sincerely, Supun