You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter -say what the participants liked about the hotel -explain why they were unhappy about the food -Suggest what the manager should do to improve the food in future

Dear Sir/Maam, I am Angel, head manager of a Business Company, I am writing
this
letter to complain about the cuisine that was catered to us when we booked the hotel for an event two days ago.
First
of all, I would like to extend my gratitude on behalf of the company for a job well done, to and your staff on that day. The hospitality of the crew is great, from the receptionist who greeted us kindly, and to the waiters and , the waitress who was always there to tend to our needs and attentive till the end of the event. My boss was
also
pleased and impressed, especially with the decorations and arrangement of the place.
However
, I can't say the same for the food. They were not many choices to choose from and most foods served were meat and not many veggies. We
also
notice that there's too much oil on the food, so some of the staff don't feel like eating. The desserts were just enough for half of the attendees and water was the only drink provided. I'm suggesting that you replace your chefs in charge of cooking with a more professional and skilful one. If it's hard to find one,
then
I suggest re-train your chefs on how to cook for special occasions so the
next
time, there won't be a complaint. I am hoping that you took
this
matter seriously. Yours truly, Angel
Submitted by angelica on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: