There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved Please write a letter to our manager. In the letter • Describe the complaints • Say why the reception area is important • Suggest how the reception area could be improved

Dear Mr Smith, I am writing to express my opinion about the reception area in response to your request on how it could be improved. In fact, I visited your company

last

week and the negative point that caught my attention was the reception area. Indeed, it is small and does not have proper decoration.

In addition

, the colour of the walls is dark. I strongly believe that the entrance is one of the most important areas in the company because the

first

thing

that is

seen is

this

place.

Therefore

, if you create an eye-catching space at your entrance, you can absorb more customers. There are a number of things which you can do to improve

this

area.

Firstly

, you consider a bigger space for

this

. I saw a room behind the entrance,

thus

you should integrate these two rooms.

Secondly

, the decoration of the room should be changed.

For instance

, you can use bright colours on walls, and some models of your product can be located in

this

place. I remain at your disposal for any

further

information. Yours sincerely, Mohammad Hossein ranjbari