You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

#work #home #piece #equipment #job #shop #company

Dear Sir or Madam, I am writing

this

letter to express my dissatisfaction with the Sony

laptop

that I purchased from your city centre branch 2 months ago. As the new financial year started, my company asked us to purchase a new

laptop

for the working purpose. When visiting your store, I was captivated by the latest Sony computer, so I decided to buy it immediately.

However

, after 4 days of using

this

laptop

, I realized that I was unable to save various types of documents occasionally

such

as word and excel.

This

issue has affected my work productivity and professional attitudes.

For example

, I could not find the financial report that I have completed and saved when I was having a meeting with my clients. You can imagine how devasted and embarrassed I was. Based on the fact, I except my current

laptop

can be replaced by a new

laptop

that does not have any system issues at the earliest possible opportunity.

In addition

, I believe I am entitled to compensation for the inconvenience that

this

equipment caused. If you would like to discuss my issue

further

, please contact me without hesitation. I am looking forward to hearing from you. Yours faithfully, Nina Guan

Submitted by strawberry.guan on Sun Aug 14 2022

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6Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

205 words

9.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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