You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve ttE food in future

Dear Sir or Madam, I am writing

this

letter to express my gratitude to your hotel. Please be informed that

last

Saturday, August 13, I organized our monthly meeting in one of your conference rooms on the

second

floor.

Firstly

, the lobby is so clean and the smell is so sweet, it looks like we are in paradise.

Secondly

, the bathroom that we used during the meeting is not crowded.

Lastly

, the staff of the hotel are very friendly. Unfortunately, the food is not good. It is not delicious,

for example

, the fried chicken is not crispy and very salty.

Furthermore

, the fish that was served at that time are not fresh. Kindly note that we are planning to organize again an event in your hotel,

thus

, we do appreciate it if you could address that incident.

For example

, please check your food before serving them and training for your staff is needed. I hope my complaints will help your company. Thank you for reading my letter. Yours faithfully, Marica De Mesa