You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.. In your letter, you should tell: Say why you are writing and how you feel Explain what happened Tell them what you would like them to do.

Dear sir or madam, I hope you are doing well. I am writing

this

to express my dissatisfaction with the unacceptable behaviour of your personnel. I am Amin Mahmoodipour, one your company subscribers that asked for a taxi to the airport yesterday morning. The

first

negative note that I should draw your attention to is that the driver was late about 10 minutes. I and my family were in front of the door and when he got to our location, I objected to why he was late. To make it worse, he responded in

such

an offensive way that my child burst into tears and I had to keep her calm till we got to the destination. Being late to get to the gates, We could hardly convince the flight team to accept our tickets because we were late. After that, I called the customer service office

for

Change preposition

apply

show examples

several times and,

Change the punctuation

apply

show examples

unfortunately

Add a comma

,unfortunately

show examples

no one was responsible for my complaint. I

also

sent an email to explain what happened at that time and I recognized that the email service is outdated too. Having

such

problems, I would like to make an appointment with the company manager to know more about them. Perhaps I could make some suggestions for your team members ,especially the mentioned driver, I think it is useful to guide your personnel to take part in some interchange classes to get more about how to behave politely. I am looking forward to receiving from you soon. Faithfully yours.

Submitted by amir2965 on Mon Aug 15 2022

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

6 paragraphs

249 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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