You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.. In your letter, you should tell: Say why you are writing and how you feel Explain what happened Tell them what you would like them to do.

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Dear sir or madam, I hope you are doing well. I am writing
this
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to express my dissatisfaction with the unacceptable behaviour of your personnel. I am Amin Mahmoodipour,  one your company subscribers that asked for a taxi to the airport yesterday morning. The
first
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negative note that I should draw your attention to is that the driver was late about 10 minutes. I and my family were in front of the door and when he got to our location, I objected to why he was late. To make it worse, he responded in
such
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an offensive way that my child burst into tears and I had to keep her calm till we got to the destination. Being late to get to the gates, We could hardly convince the flight team to accept our tickets because we were late. After that, I called the customer service office
for
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apply
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several times and,
,
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apply
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unfortunately
Add a comma
,unfortunately
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no one was responsible for my complaint. I
also
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sent an email to explain what happened at that time and I recognized that the email service is outdated too. Having
such
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problems, I would like to make an appointment with the company manager to know more about them. Perhaps I could make some suggestions for your team members ,especially the mentioned driver, I think it is useful to guide your personnel to take part in some interchange classes to get more about how to behave politely. I am looking forward to receiving from you soon. Faithfully yours.
Submitted by amir2965 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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