You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. Say who you are Give details about the accident Suggest how the supermarket could prevent similar accidents.

Dear Sir/Madam, I would like to express my extreme dissatisfaction regarding the accident had occurred in the supermarket. I am a local resident of Perth and I mostly prefer to make
grossary
Correct your spelling
glossary
from your supermarket. The accident
was happened
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happened
has happened
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on the 28th of
last
month. I found a few issues, which you might not have noticed very seriously.
Firstly
, the cosmetic area floor is unbalanced as I felt when I was walking on it.
Secondly
, the trolley wheel was not in working condition . As wheels were jam and when I put
an
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apply
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extra power to move the trolly my feet
was
Change the verb form
were
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injured by wheels which makes me plethora of hurt on my feet and immediately start bleeding. It is the
first
time I faced
this
type of unpleasant experience in your store. Simultaneously, when I tried to contact your supermarket supervisor he could not offer me any sensible answer. It would be appreciated if you could upgrade your floors as well as efficient your operation. I would
also
suggest you
to
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apply
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avoid disappointing customer
services
Fix the agreement mistake
service
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further
. I look forward to hearing from you. Yours faithfully, Ibrahim Zafar
Submitted by ibrahimzafaracca on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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