Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir or Madam, I am writing

this

letter requesting your assistance with my complaint. Essentially, one fundamental concern is probably that I receive poor internet service these days. As your loyal ,customer

this

serious problem made me unhappy.

Firstly

let me explain in detail. I am receiving your service for 5 years and never had a problem since

last

week after speeding up the Internet while your customer representative offered a more speedy connection,

However

after

this

,changing it started some failures.

On the other hand

, I want to let you inform you about

this

poor connection issue is affected my daily business routines owing to having a home office job.

Moreover

, we could not watch internet tv properly as well. In ,addition my kids are unhappy too because it disturbs their online gaming life. In my view, there are a few ways to tackle

this

problem when dealing refund the bill, the easiest way to solve it would be to cancel the service without any commission fee. Actually, you may send an engineer

first

to determine the main cause I am looking to hearing from you as soon as possible Yours Faithfully Mer Bay