Write a letter to the train company’s head office. In your letter,  give the details of your journey, including the date, time and where you sat  explain the problems that happened and express your dissatisfaction  ask about what action will be taken to improve the service

Dear Sir or Madam, I am writing

this

letter to express my dissatisfaction with the management of Railway Station. Recently, I travelled from Chandigarh to Goa via Expressway which I booked online in the month of February and my train was on the 27th of July. I always preferred to book in advance to avoid any issues with the waiting list.

However

, when I reached the station on a given date

then

I found, that my name was not on the list. I was super disappointed and I tried to enquire from the ticket counter but they didn't give me any valid reason.

Instead

, they were putting blame on me, that I should get it double-checked before coming and so on. I faced a big issue due to the cancellation of my seat, and I had to cancel my business meeting on short notice.

Moreover

, my company was not happy with me at that point and in fact, they cancelled all my future meetings. I felt so ashamed only because of the poor management of your department. To void

this

problem I want to suggest

a

Correct article usage

apply

show examples

software to manage all passenger bookings, which can help your staff in checking all the details in less than a minute. I do not want

this

same inconvenience with someone else. I hope you find

this

letter on a positive note and take an immediate action Yours Sincerely, Shikha