You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken. Write a letter to the shop manager. In your letter - describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

Dear Sir or Madam, I am writing

this

letter requesting your assistance with my complaint, which faced shortly after purchasing kitchen equipment from your store. I desire to express my dissatisfaction with the deep fryer which have bought yesterday. To put it briefly, after buying the device we unboxed it and read the manual

first

.

Then

we followed up the directions.

However

, the stuff did not work when we plugged and turned it on. Immediately after ,

then

we called the store while in our two calls there was no answer.

Finally

, on the

third

,call we could reach the sales representative ,John. While explaining the problem to him in detail as he said that jotted down all and would be directing us to the technical service to check

this

issue latest in three hours.

Nevertheless

, no one came or called even after the specified timeline.

Therefore

, I called the store again and again but could not reach anyone. I am asking politely to provide a solution to my complaint.

This

experience is not only unpleasant but

also

a concern to your customer satisfaction policy of your brand which you specified at every stage. My kind demand is to

replacing

Change the form of the verb

replace

show examples

the device with the new one without any additional cost I am looking to hearing from you as soon as possible Kind regards