You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken. Write a letter to the shop manager. In your letter - describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

Dear Sir or Madam, I am writing
this
letter requesting your assistance with my complaint, which faced shortly after purchasing kitchen equipment from your store. I desire to express my dissatisfaction with the deep fryer which have bought yesterday. To put it briefly, after buying the device we unboxed it and read the manual
first
.
Then
we followed up the directions.
However
, the stuff did not work when we plugged and turned it on. Immediately after ,
then
we called the store while in our two calls there was no answer.
Finally
, on the
third
,call we could reach the sales representative ,John. While explaining the problem to him in detail as he said that jotted down all and would be directing us to the technical service to check
this
issue latest in three hours.
Nevertheless
, no one came or called even after the specified timeline.
Therefore
, I called the store again and again but could not reach anyone. I am asking politely to provide a solution to my complaint.
This
experience is not only unpleasant but
also
a concern to your customer satisfaction policy of your brand which you specified at every stage. My kind demand is to
replacing
Change the form of the verb
replace
show examples
the device with the new one without any additional cost I am looking to hearing from you as soon as possible Kind regards
Submitted by hmertb on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • equipment malfunction
  • customer service
  • warranty claim
  • attempted resolution
  • unsatisfactory response
  • replacement request
  • repair services
  • refund procedure
  • swift resolution
  • consumer rights
  • loyalty to the shop
  • managerial intervention
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