There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Mr Smith, I am writing

this

letter in response to the suggestions requested for improving the reception area, as we have received numerous complaints regarding the same.

Firstly

, the reception area acts like a face for the company and provides a

first

impression for the visitors. If they have a bad experience at

this

place, they will be in a disgruntled state of mind when meeting us.

This

might lead to a loss of business.

Hence

, improving its aesthetic should be taken on priority.

Secondly

, among the number of complaints we have received, the majority of them have mentioned the lack of seats. The chairs are few and uncomfortable.

Additionally

, the lack of ventilation creates a hot and humid atmosphere which will be a difficult experience.

Therefore

, to resolve the issue, we must optimise the available floor, increasing the seating area. And replace the chairs with couches.

Also

, we can install a centralised air conditioning unit, which will mitigate the temperature issue.

Furthermore

, we can place potted plants in some areas, which can have a calming effect. I hope the aforementioned suggestions are useful. Yours sincerely, Nikhil Dhaygude.