You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

Hello Uber Taxi Manager, I regret to write

this

letter as I had a terrible experience and I was blown away during my trip

hence

, I would like to express my serious concern and bring it to your notice to have

further

action to be taken on

such

neglect and miserable behaviour

driver

. As you heard, The moment I got into a taxi, the

driver

started smoking which was awful for my health despite the no smoking sign displayed on the dashboard.

In addition

, he drove the car at 100 Kph and I cannot even think in my dream of

such

a rocket speed drive in my life.

Last

but not the least, he

also

demanded a tip which is not legal and I do not think

this

is not the right way to ask the passenger. Having said that, you must take action against

such

a dangerous

driver

before things get worse and if possible please assign some mandatory training on how to talk and behave with the passengers. on top of

this

, you may need to get feedback from daily passengers and need to keep an eye on some sudden checks. I look forward to hearing sincere apologies from the

driver

and I hope he will do it very soon. Yours faithfully. Lakshmi.