IELTS Writing Correction Service
Writing Samples
Band 5

Write a letter of complaint to a company outlining a problem you had while visiting one of their stores.In your letter include. What the

Dear Sir/Madam, I hope you are doing well and keeping safe. I need to draw your attention towards an issue I had while I visited your
store
Use synonyms
last
Linking Words
. I request you
to
Fix the infinitive
apply
show examples
allow me to elaborate. It was
last
Linking Words
 Sunday, dated 9th October 2022, when I visited your
store
Use synonyms
 in Rohini. As it was the weekend, I expected it to be busy but what disappointed me was the mismanagement at your
store
Use synonyms
. I really felt that the
store
Use synonyms
 was understaffed considering Diwali is just in a few days and the implications of it
was
Change the verb form
were
show examples
 noticed by many customers who waited in long queues for hours. There were limited sales agents on the floor who could entertain
customer’s
Fix the agreement mistake
customers’
show examples
 queries and I observed
few
Correct article usage
a few
show examples
 of them leaving the
store
Use synonyms
 in frustration. As your
store
Use synonyms
 has a noticeable reputation in the market, I wanted to point out
this
Linking Words
 problem so that it benefits us all in every manner. To entertain your customers properly, I suggest you plan at least a week before so that we can avoid
such
Linking Words
 situations.
Moreover
Linking Words
, you can have a separate area for
customer’s
Fix the agreement mistake
customers’
show examples
 queries so that it does not jam the floor area for those who do not want any help. I hope you will take my suggestion into consideration and we will have better service in future. Thanking you, Karan

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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