You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter : * Say who you are. * Give details about the accident. * Suggest how the supermarket could prevent a similar accident

Dear Management, My name is Tsungai Mukozho and I came to your supermarket yesterday afternoon around 3:00 pm for a few grocery items for my house.I slipped and fell
next
to the milk fridge at your store ,there was milk on the floor that was dripping from the fridge.One of your staff Felix saw the incident he had a
baige
Correct your spelling
badge
on him .Felix did not seem to be bothered by the accident, so I stood up and pushed my trolley to the till for payment.
Unfortunately
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,Unfortunately
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I was in a hurry to go and pick my son up from
pre-school
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preschool
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and I could not find time to look for a manager to report the issue. Luckily I am not hurt,but the reason for my letter is to suggest that you need to consider putting in place precautions that can warn customers about the wet floor ,
for
instance
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,instance
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the use of wet floor signs. Felix
also
need
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needs
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training on how to handle a situation like that in the future ,
for example
offering help to the customer or calling a manager and
a
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the
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first
aider to
scene
Add an article
the scene
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. Kind Regards,
Tsungai
Correct your spelling
Tsunami
Sungai
Submitted by tsungaimukozho on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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