You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter - Provide the details of your shipment - Describe the damage - Say what action you want the company to take.

Dear Sir or Madam, Hope

this

letter finds you well. My name is Yousra Ghoneim, and I am one of your regular clients in your reputable enterprise. I am writing

this

letter to express my deepest dissatisfaction with the latest service that I had with your corporation a couple of days ago because I received my order which was completely damaged. Let me share the whole issue with you. On 10th October I ordered a brand watch from Amazon Application. Not only did I pay around 5000 pounds to purchase it, but

also

I waited two months until it became ready to ship.

However

, I have recently a smashed watch. Another thing I forgot to mention is which part was specifically broken. In fact, after I had opened the luxurious box, I discovered that the frontal transparent glass was immensely damaged, and my hand was hurt because of the small-sized and sharp particles.

Moreover

, when I turned it on, it did not work and that means I will not be able to repair it. One final point I would like to raise is that it is unacceptable to obtain my order in

this

miserable status.

Although

I have always been your customer,

this

was the

first

time that I get broken possession.

Therefore

, I am asking for full compensation, and I think it is warranted because my watch is expensive. I am looking forward to hearing from you at your earliest convenience, and I can be contacted at the email address or phone number provided above. Faithfully, Yousra Ghoneim