you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why. Write a letter to the manager of the bank. in the letter: 1. describe the details of your account 2. explain the problem with your account 3. suggest, what you think the manager should do

around a 20 per cent dropped during these eleven years. From 2004 to 2006, there was a gradual decline, reaching about 55%. In 2007 the number of homeowners increased slightly, but until 2011
this
dropped dramatically. There was no change between 2011 and 2012, and the rate remained at just over 40%. The number of owners fell again till it went down to under 40% in 2014. The bar chart,
on the other hand
, shows that the number of home
renters
increased considerably from 2004 to 2014. in 2004 the percentage of
renters
was 20%, which went up slightly in 2005. the rate was stable till 2006 and remained under 25%. After 2007 rental market rose substantially until 2011, and again in 2012, it was unchanged and stayed at just over 40%. The increase continued rapidly over the
next
two years, and the percentage went to near 50% in 2014. Another noticeable thing is that only in 2011 and 2012 the difference between owners and
renters
was less than in the other years. To summarise,
therefore
, homeowners experienced a downward trend while
renters
showed an upward direction through the period.
Although
renters
initially
had a lower rate, they overtook homeowners at the end of the period.
Submitted by uranus on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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