You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this. Write a letter to the manager. In your letter Explain who you are Describe your complaint Say what you think should be done about it.
Dear Sir,
My name is Gurmit Singh. I am a regular customer of your supermarket for a long time. I am writing
this
letter to draw your immediate attention toward dreadful quality of several items which I purchased recently from your shop.
I would like to tell you that last
Friday, I bought a few chocolates and biscuits for my children and when I opened the packets I found that the whole product was stale. Even, when I checked the expiry date of the items I was stunned, due to the fact that it was written outdated.
As you are a trustable firm in the market and I am buying things continuously from your shop I would suggest you that please hire an experienced employee to control the quality issue of products as well as kindly exchange my all expired items. I will send these things through courier to your shop address.
I hope you will take the necessary action.
Yours lovinglySubmitted by gurmit.150 on
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The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,