You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter Provide the details of your shipment Describe the damage Say what actions you want the company to take

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Dear Sir or Madam, Hope
this
Linking Words

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letter finds you well. I am
laila
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Laila
Leila

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Khaled, and I am a regular customer
in
Change preposition
of

It seems that preposition use may be incorrect here.

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your reputable company. I am writing
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

letter to express my deepest dissatisfaction regarding my
last
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Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

order which has been delivered to me broken because of bad shipment conditions. The
first
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Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

thing I would like to raise is that I have ordered
airpods
Correct your spelling
AirPods

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and
smart
Correct article usage
a smart

It seems that there is an article usage problem here.

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watch from China, and it was supposed to reach on October the 10th.
Furthermore
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, despite the fact that it is a long distance from China to Egypt, the shipment was not properly packed. Another I forgot to mention is that not only was one of the 2
airpods
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AirPods

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Correct your spelling
severely

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severly
Correct your spelling
severely

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damaged
,
Remove the comma
apply

The comma before the conjunction but also appears to be unnecessary. Consider removing it.

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but
also
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Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

the screen of the
smart watch
Correct your spelling
smartwatch

The word smart watch seems to be miswritten. Consider replacing it.

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was broken.
Moreover
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, I have received the order unsealed which is
Correct your spelling
something
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some thing
Correct your spelling
something

The word some thing seems to be miswritten. Consider replacing it.

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against rules. One more thing I would like to discuss with you is that I insist you replace the items at once, and I hope I will not be forced to take
further
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

actions
Fix the agreement mistake
action

It seems that actions may not agree in number with other words in this phrase.

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. I believe you will appreciate how disappointed I was after I
had
Unnecessary verb
apply

The verb had appears to be unnecessary here.

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received the broken items. Looking forward to reading in your
replay
Correct your spelling
reply

The word replay doesn’t seem to fit this context. Consider replacing it with a different one.

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about what actions you intended to take. Should there be any queries, kindly feel free to contact me
.
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?

Consider using a question mark to signify that this sentence is a question.

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Faithfully, Laila Khaled

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Topic Vocabulary:
  • shipment
  • transit
  • damaged
  • evidence
  • compensation
  • refund
  • replacement
  • inconvenience
  • resolution
  • order number
  • origin
  • destination
  • items
  • condition
  • dissatisfaction
  • complaint
  • manager
  • shipping company
  • actions
  • response
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