You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter - Provide the details of your shipment - Describe the damage - Say what action you want the company to take.

Dear Sir or Madam, Hope
this
letter finds you well. I am Laila Khaled, and I am a loyal customer of your reputable company. I am writing
this
letter to express my deepest dissatisfaction with my
last
order which has been delivered to me broken because of poor shipment conditions. The
first
thing I would like to raise is that I have ordered a Smartwatch and AirPod from China.
Furthermore
,
this
order was supposed to reach on October the 10 th, but it was delivered to me broken. Despite the fact that they are fragile items, they were not properly packed. Another thing I forgot to mention is that not only was one of the 2 AirPods broken but
also
the screen of the Smartwatch was broken.
Moreover
, the box was unsealed which is something against rules. One
last
point I would like to discuss with you is that I insist you replace the items at once, and I hope I will not be forced to take
further
action.
Additionally
, I believe you will appreciate how disappointed I was when I saw the broken items. Looking forward to hearing in your reply about what actions you intended to take. Should there be any queries, kindly feel free to contact me
.
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Faithfully, Laila Khaled
Submitted by ericssonsony551 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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